PRIVACY POLICY
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1. Introduction
Welcome to Creator Rewards ("Creator Rewards," "Company," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, create an account, connect social media accounts, participate in Creator Reward campaigns, submit content, earn rewards, or otherwise use our platform and services (collectively, the "Services").
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
2. Scope
This Privacy Policy applies to:
- Creator Rewards websites
- Creator Rewards mobile applications
- Creator Reward campaigns
- Promotions administered through the platform
- Sponsors using Creator Rewards
- Participants
- Creators
- Visitors
Each Sponsor may also maintain its own privacy policy governing how it uses information collected through a specific promotion. Where applicable, Sponsor-specific disclosures will be provided within the Official Rules for that Promotion.
3. Information We Collect
Information You Provide
We may collect:
- Full name
- Username
- Email address
- Phone number
- Mailing address
- Date of birth or age verification
- Payment information
- Tax information where legally required
- Customer support communications
- Profile photographs
- Account preferences
Creator Information
When participating in campaigns, we may collect:
- Social media usernames
- Connected social accounts
- Submission links
- Uploaded screenshots
- Images
- Videos
- Public engagement metrics
- View counts
- Post performance
- Challenge participation history
- Reward history
Automatically Collected Information
When you use the Services, we may automatically collect:
- IP address
- Browser type
- Device identifiers
- Operating system
- Internet service provider
- Log files
- Cookies
- Pixel data
- Analytics information
- Session identifiers
- Device information
- Referring URLs
- Time spent using the platform
4. Connected Social Accounts
If you choose to connect social media accounts, you authorize Creator Rewards to access only the information necessary to administer campaigns and verify participation.
Depending on the platform and permissions granted, this may include:
- Public profile information
- Username
- Public content URLs
- Post identifiers
- View counts
- Engagement metrics
- Public account information
We do not request more permissions than reasonably necessary to operate Creator Rewards.
You may revoke access through the applicable social media platform at any time. Revoking access does not require us to delete information already collected where retention is necessary to administer campaigns, prevent fraud, comply with legal obligations, or enforce our agreements.
5. How We Use Information
We use personal information to:
- Create and manage user accounts
- Verify eligibility
- Administer promotions
- Review submissions
- Verify content ownership
- Verify engagement metrics
- Process rewards
- Process payments
- Detect fraud
- Prevent abuse
- Improve our Services
- Respond to customer support requests
- Send account notifications
- Send reward notifications
- Comply with legal obligations
- Protect platform security
6. Submission Verification
Creator Rewards may verify submissions using one or more methods, including:
- Official social platform APIs
- Manual review
- Human moderators
- AI-assisted verification
- Screenshot comparisons
- Timestamp verification
- Public engagement information
- Duplicate detection
- Fraud detection tools
Submission approval is not guaranteed.
Failure to satisfy campaign requirements may result in rejection.
7. Artificial Intelligence
Creator Rewards uses artificial intelligence and automated systems to assist with:
- Fraud detection
- Content verification
- Screenshot analysis
- Duplicate submission detection
- Spam detection
- Safety reviews
- Campaign administration
AI systems assist our moderation team and are not solely relied upon to make legally significant decisions regarding eligibility or reward fulfillment. Human review may be used where appropriate.
8. Fraud Prevention
We actively monitor for fraudulent activity.
Activities that may result in account suspension, reward forfeiture, or permanent removal include:
- Fake accounts
- Artificial engagement
- Purchased views
- Purchased followers
- Purchased likes
- Bot activity
- Duplicate accounts
- Manipulated screenshots
- False information
- Automated posting systems used to manipulate campaign results
- Attempts to interfere with campaign integrity
9. Payments
If you qualify for rewards, Creator Rewards may collect information necessary to process payments through supported payment providers, including:
- PayPal
- Stripe
- Other approved payment processors
Payment processors maintain their own privacy policies.
Creator Rewards does not intentionally store complete payment card information unless required for lawful business purposes.
10. Publicity
Where permitted by law and the applicable Official Rules, participation in promotions may allow Sponsors and Creator Rewards to use:
- Submitted content
- Public usernames
- Images
- Videos
- Voice recordings
- Interviews
- Winner verification recordings
- Likeness
for advertising, marketing, educational, promotional, and publicity purposes without additional compensation unless prohibited by law.
Where additional consent is required, such consent will be requested before use.
11. How We Share Information
We may share information with:
- Promotion Sponsors
- Payment processors
- Cloud hosting providers
- Analytics providers
- Fraud prevention providers
- Customer support vendors
- Professional advisors
- Auditors
- Government authorities where required by law
We do not sell personal information in exchange for monetary consideration.
Where applicable privacy laws define "sharing" or "selling" differently, users may exercise any rights available under those laws.
12. Legal Basis for Processing (GDPR)
Where the General Data Protection Regulation ("GDPR") applies, Creator Rewards processes personal information only where we have a lawful basis, including:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- User consent
- Protection against fraud
- Protection of platform security
Marketing communications are sent only where permitted by applicable law or where appropriate consent has been obtained.
13. International Transfers
Creator Rewards operates primarily from the United States.
If you access our Services from outside the United States, your information may be transferred to and processed within the United States or other jurisdictions where our service providers operate.
Where required by law, Creator Rewards implements appropriate safeguards for international transfers, including Standard Contractual Clauses or other legally recognized transfer mechanisms.
14. Cookies and Tracking Technologies
We use:
- Essential cookies
- Functional cookies
- Performance cookies
- Analytics cookies
- Security cookies
If advertising or remarketing technologies are used, additional disclosures and consent mechanisms will be provided where required by law.
Users may manage cookie preferences through browser settings. Certain functionality may be unavailable if cookies are disabled.
15. Data Retention
We retain information only for as long as reasonably necessary to:
- Administer campaigns
- Verify rewards
- Prevent fraud
- Resolve disputes
- Process payments
- Comply with legal obligations
- Maintain business records
- Enforce our agreements
After the applicable retention period, information may be securely deleted or anonymized unless continued retention is required by law.
16. Data Security
We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no security system is completely secure, and we cannot guarantee absolute security.
17. Security Incidents
If Creator Rewards becomes aware of a security incident affecting personal information, we will provide notifications as required by applicable law.
18. Children's Privacy
Creator Rewards is not directed toward children under the age of thirteen (13).
We do not knowingly collect personal information from children under 13 without verifiable parental consent where required by law.
If we learn that personal information has been collected from a child under 13 in violation of applicable law, we will promptly delete that information.
19. Your Privacy Rights
Depending upon your jurisdiction, you may have rights to:
- Access personal information
- Correct inaccurate information
- Delete personal information
- Restrict processing
- Object to processing
- Receive a portable copy of your information
- Withdraw consent
- Appeal certain decisions
- Lodge a complaint with an appropriate supervisory authority
We may request information necessary to verify your identity before responding.
20. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including rights to:
- Know what personal information is collected.
- Request deletion of personal information.
- Request correction of inaccurate information.
- Access categories of information collected.
- Understand categories of third parties with whom information is disclosed.
- Limit certain uses of sensitive personal information where applicable.
- Exercise privacy rights without unlawful discrimination.
Requests may be submitted using the contact information below.
21. Electronic Communications
By creating an account or using the Services, you consent to receive electronic communications from Creator Rewards, including:
- Account notifications
- Verification requests
- Campaign updates
- Reward notifications
- Payment notices
- Policy updates
- Security alerts
- Legally required disclosures
You agree that electronic communications satisfy any legal requirement that such communications be in writing.
Marketing emails may be unsubscribed from at any time. Transactional and account-related communications may continue where necessary to administer your account or fulfill legal obligations.
22. Third-Party Services
Creator Rewards integrates with third-party providers, including social media platforms, payment processors, analytics providers, and cloud hosting services.
These third parties maintain their own privacy policies, and Creator Rewards is not responsible for their independent privacy practices.
23. Sponsor Relationship
Creator Rewards provides the technology platform used by Sponsors to administer promotions.
When you participate in a Sponsor's campaign, certain information necessary to administer that promotion may be shared with the Sponsor as described in the applicable Official Rules.
Creator Rewards processes information necessary to operate its platform, while Sponsors are generally responsible for administering their own promotions and prize fulfillment.
24. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Material changes will become effective upon posting unless otherwise required by law.
Your continued use of the Services after any update constitutes acceptance of the revised Privacy Policy.
25. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
Creator Rewards
Privacy Team
Company: {{ Company Name }}
Mailing Address: {{ Company Address }}
Email: {{ Support Email }}
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with applicable privacy laws, you may also have the right to contact your local data protection authority regarding concerns about our handling of your personal information.